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Store Policies
Fishbooks Online offers the following Returns Policy:
Your packing slip provides specific return instructions and addresses — please refer to it for details.
Most Items
Returns are accepted within 14 days of the date that you received your order. Books, DVDs and CDs (in their original, unopened, shrink-wrapped condition), and Toys & Games can be mailed with the original packing slip to:
FishBooksOnline.com
Returns Department
331 E. Sola Street
Santa Barbara, CA 93101
Items That Cannot Be Returned
We are unable to accept returns for magazines, downloadable PDFs for SparkNotes and Quamut products, gift cards, and shrink-wrapped items that have been opened.
Bulk orders of 10 or more copies are non-returnable.
If your return is shipped or brought to a store after the timeframes indicated above or without a packing slip, we regret that we cannot issue a refund or send the merchandise back to you.
Please note: Shipping charges are non-refundable.
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